SoCEOsScope and operator
SoCEOs is operated by Places Network LLC (“we,” “our,” or “us”). This policy applies to soceos.com, the central SoCEOs identity and planning service, embedded Ask SoCEOs experiences, and related support communications. SoCEOs Ads and SoCEOs Posts have additional policies for their specialist services.
Information we collect
Account and subscription information
- Name, email address, password hash, account identifiers, verification state, preferences, and security events.
- Entitlement, trial, plan, and subscription status received from SoCEOs Ads or SoCEOs Posts. Complete payment-card details are handled by the specialist application’s payment processor.
Planning and workspace information
- Goals, prompts, messages, campaign plans, approvals, revisions, generated responses, files, brand context, and execution instructions you provide.
- Delegated job status, application events, delivery results, and errors returned by Ads or Posts.
Technical information
We process IP address, browser and device information, session identifiers, timestamps, requested URLs, diagnostic logs, security signals, and feature usage needed to operate and protect the service.
How and why we use information
- Create and secure your account, maintain sessions, and provide single sign-on to the specialist applications.
- Preserve your goal through registration, run planning conversations, prepare campaign plans, and carry out instructions you approve.
- Confirm subscription access, reconcile specialist status, provide support, prevent abuse, debug failures, and improve reliability.
- Comply with law, enforce our terms, protect users and the service, and maintain necessary business records.
Where applicable law requires a legal basis, we rely on performing our contract with you, legitimate interests in operating and securing the service, consent where requested, and legal obligations.
AI and specialist applications
When you use AI features, we send the prompt and relevant context to the configured AI provider, such as OpenAI. We do not intentionally include passwords, payment-card details, or unrelated account secrets. AI output can be incomplete or inaccurate and must be reviewed before use.
When you approve execution, SoCEOs sends the necessary plan, content, account identifier, and authorization context to SoCEOs Ads or SoCEOs Posts. Those applications use the information to create assets, drafts, campaigns, publishing jobs, or other work you requested. Their own policies also apply.
Retention, security, and international processing
We keep information while your account is active and for as long as reasonably necessary to provide the service, maintain security and transaction records, resolve disputes, and meet legal obligations. Deleted information may remain in protected backups until normal rotation. We use access controls, transport encryption, restricted credential handling, logging, and monitoring, but no system is completely secure.
We and our providers may process information in other countries. Where required, we use lawful transfer mechanisms and appropriate safeguards.
Your choices and rights
- Access, correct, download, or delete information using available controls or by contacting us.
- Withdraw consent, object, restrict processing, request portability, or appeal a decision where applicable law provides those rights.
- End specialist sessions or connections and manage published material within the relevant specialist or third-party platform.
- Opt out of optional communications while continuing to receive necessary service and security notices.
We may verify identity and authority before completing a request. The service is intended for business and professional users and is not directed to children under 16.
Changes and contact
We may update this policy as the service, providers, or law changes. We will post the revised date and provide additional notice when required. Contact Places Network LLC at web@soceos.com for privacy questions or rights requests. Do not email passwords, one-time codes, API keys, or other secrets.